​​Rebel Health Alliance Privacy Policy

Last Modified: July 1, 2023

• Online Accounts. To create an online Account, you must submit your name, email address, state of residence and any other information requested from you at such time, as well as create a password. This data is used to populate a profile within your Account.
• Information Related to the Services. We will collect Personal Information that you provide to us via your Account or otherwise in the Member Center. Depending upon the Services purchased, we collect different types of Personal Information from you, including information that you may feel is sensitive information. This type of information includes, without limitation, information relating to your health and wellness such as physical or mental conditions, diagnoses, height, weight, dietary restrictions, allergies or preferences, genetic information, information learned from blood tests such as blood type, information about epigenetics, diet plans, gender, sex and other similar information.  We use this information to provide the Services to you and give you information about other services you may be interested in, including services provided by affiliates and third parties, in addition to other uses described throughout this Policy.
• Order & Payment Data. Online purchases of products or services made on the Platform must be made by credit or debit card. All credit and debit card information is provided directly to our PCI-compliant third-party payment processor. To complete a transaction through the Platform, you will need to submit your name and your credit or debit card type, number, expiration date, security code, and billing address. Your payment information may be stored by our payment processor(s) as permitted by PCI-DSS and used for recurring billing. We do not directly access, handle, or store your credit or debit card information, however, we may maintain a record of your purchases that you make using our Platform. Please see your Subscription Services Agreement for more information about billing and payment.
• Applying to Work with Rebel Health. If you inquire about working with Rebel Health or apply for open positions with us online, we will use and share the information you submit to evaluate your qualifications to work with Rebel Health and its affiliates.
• Marketing Communications; Email Opt-Out. If we have your email address, we may send you promotional and other electronic communications. We may use third-parties or service providers to deliver such communications to you. You may opt-out of such marketing emails by using the unsubscribe link in the email or by emailing help@rebelhealthalliance.io Opting out of marketing communications does not opt you out of non-marketing communications, such as emails about your Account or transactions.
• Live Chat / Video / Audio. If you use the Platform’s chat feature, or any video or audio features provided, we will collect all text, video, audio and other data that you submit via that chat feature. We may record text, video and audio for quality control and improvement purposes. If you use any of these features while signed into your Account, we may link that information to your Account.
• Feedback. When you provide comments or feedback about our Platform, the content on the Platform, or our Services ("Feedback"), we will not treat that Feedback as confidential, and we may use that Feedback for any purpose in our sole discretion so long as it does not personally identify you. Feedback will be used without attribution or compensation to you.
• Your Posts. Any information, documents, videos, photos, comments or other materials that you upload or post to the Platform (“Your Posts”) will be collected by us and may be linked to your Account. We may use and disclose Your Posts to provide you the Services, improve our products and Services, and as otherwise described in this Policy. We have no obligation to review Your Posts, and we may delete Your Posts in our sole discretion. We make no commitments that Your Posts will be stored or maintained for any certain period of time.

New Information Created via Reports / Analyses

Data Automatically Collected

• Account Activity. We may collect data about how you use (i) your online Account, and (ii) the Platform when you are logged into your Account. We may combine data automatically collected from you with other Personal Information about you. We may monitor your activities when you are using the Platform or signed into your Account.
• Cookies & Other Tracking Technologies

• IP addresses assigned to the computers and other devices you use;
• your internet service provider;
• device ID number;
• approximate geographic location;
• browser type;
• Platform pages visited;
• Text, video and audio recordings;
• websites you access before and after visiting the Platform, and
• data related to how and when you use the Platform.

• Video and Map Content. The Platform may contain videos and maps that use embedded content provided by a third party, including visible content and/or feeds scripts embedded in the Platform’s code. Our use of these tools requires us to implement certain application programming interfaces (APIs) from those third-party vendors, which allow for data collection, disclosure and use by those third parties.
• Data from Other Sources. We obtain data about individuals from various third-party companies and public sources, and we may combine that data with other Personal Information. This may include information from third party applications or websites that you use in conjunction with our services, such as mobile fitness tracking information and scheduling information.  We may also receive Personal Information about you from our affiliates that are also providing health-related services to you. We may receive Personal Information from third parties that we use to help analyze your data, such as laboratories that you send bloodwork to.  All of this additional information enhances our existing data about our users, improves and compliments our Services, and enhances our marketing capabilities.

How We Use Your Information

• As Stated or Agreed to at the Point of Collection. We may use Personal Information for the purposes stated or agreed-to (or as is obvious) at the point of collection. For example, we use Personal Information to respond to your questions, comments, or complaints. We may also use Personal Information as requested or consented to by you.
• Provide you the Services. We use Personal Information to provide the Services you requested or purchased.
• Administration. We may use Personal Information for administrative purposes, such as managing your Accounts, providing the Services your request, facilitating transactions, to inform our business strategies, and to understand the Platform’s demographics and user preferences.
• Platform Management. We may use Personal Information for Platform management, such as troubleshooting problems, improving the content and functionality of the Platform, statistical and other analyses of the Platform, and to customize the Platform to you and our users.
• Business Analytics. We may use Personal Information, including consumer and operations research, to assess the effectiveness of our sales, online services, marketing, and advertising, and to analyze market trends and (future) customer demand.
• Advertising and Communications. We may use Personal Information to send you promotions or to perform advertising, to notify you of new services, products or programs, to notify you of new features of our Platform, to notify you of changes to our Terms or this Policy, to notify you of complimentary services you may be interested in, and for other similar communications.
• To Protect Our Rights. We may use Personal Information to protect our legal rights or interests, or those of other parties, including to bring a legal action against you or anyone who may be causing harm to us, our Platform, or to other users of the Platform. We may also use Personal Information to seek business, financial or legal advice, and to respond to other legal requests.

How We Use Data Collected by Automatic Technologies

Retention of Personal Information

Disclosure of Personal Information

• Employees and Affiliates. We may disclose Personal Information to our employees and affiliates who have a need to know the information for our business purposes, as well as for providing you additional services you may seek from those affiliates. Our affiliates may use your Personal Information pursuant to separate agreements and policies that they will provide you at such time.
• Third Parties and/or Service Providers.  We may disclose Personal Information to third parties and/or service providers that provide services for us. For example, we may disclose Personal Information with vendors to help us host and manage the Platform; provide advertising and other marketing services; improve the content and functionality of the Platform; perform data analysis and statistical analysis; troubleshoot problems with the Platform; provide payment processing services and online storefronts; and support or provide the security of the Platform.
  
  We use contractors to perform certain Services on our behalf, including health and wellness Services, and your Personal Information may be shared with them as relevant.
  
  We may also share Personal Information with third parties that provide complimentary products or services, or that we feel our customer base may be interested in.
• Government Officials / Law Enforcement. We may cooperate with law enforcement and other governmental agencies, and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Rebel Health or any other party.
• Professional Advisors. We may disclose Personal Information to our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to Rebel Health.
• Change in Ownership. In the event Rebel Health is the subject of a change of control or in the event the Platform changes ownership, in whole or in part, or in the event of a bankruptcy, receivership or a similar transaction, we may provide Personal Information to the subsequent owner(s) and/or with respect to related due diligence.
• Other. We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).

Children's Information

Data Security

Social Media

Access from Outside the United States

Other Data

Third-Party Websites and Applications

Contact Us

• Phone Number : +1 202-258-3529
• Email Address : help@rebelhealthalliance.io